Our Warranty Policy — In Writing, No Fine Print Games
“As-is, no returns” is the norm for used PCs in Singapore. We do it differently: every desktop we sell comes with a real in-house warranty, and here’s exactly what that means.
What’s Covered
✅ Covered
Hardware faults under normal use: CPU, GPU, motherboard, RAM, storage and PSU failures, boot issues, and any defect present at sale. We repair or replace the faulty part at no cost, or swap the unit if it can’t be fixed quickly.
❌ Not Covered
Physical damage, liquid spills, unauthorised opening or modification of the machine, overclocking damage, and software issues caused by installed programs or malware (though we’ll still help diagnose these at friendly rates).
🕐 Duration
Warranty length is stated on your receipt at purchase and varies by build tier — confirm the exact period for your machine on WhatsApp before you buy. Extended coverage is available on request.
🔁 How Claims Work
Message us on WhatsApp with your receipt and a description of the fault. Bring the unit to Bugis Street #CFL A08 — most warranty repairs are turned around within 1–3 days, often same-day.
Why We Can Offer This on Used Hardware
Because every machine is stress-tested before sale — CPU load tests, GPU benchmarks, full RAM passes and storage health checks. We know the hardware is sound before it leaves the shop, which is why we’re comfortable standing behind it. Read more about how we test every PC, or browse the builds in stock.
Buy With Confidence
Every build tested, every build warranted. Message us to confirm the warranty terms on any machine in stock.